Background
Godfrey
Syrett Limited are a furniture design and manufacturing company based in the North East of England. They are providers of Office Furniture,
Residential Furniture, and Educational Furniture. They supply to the NHS, the
MOD and several leading Universities.
Several
years ago, whilst Giles Johnston was working for the Agility Group on a project
called North Transport Planning, Godfrey Syrett approached him to ask for help.
They were finding that, with their business expanding, their systems were
straining to cope. In particular, as Giles quickly identified, the company was
having problems with their order and dispatch systems.
Results
The implementation of this new IT-based
system reduced the time taken to get orders prepared by between two thirds and
three quarters. This enabled the company
to expand even further.
