Do you want more control in your business, faster processes 

and an improved

on time delivery performance?

Who I work with

My name is Giles Johnston and I work with Operations Directors, Senior Managers and business owners mainly, but not exclusively, in the manufacturing sector, to improve their business’ on-time delivery performance and increase their profits.

Most of my clients are based in the North East of England, but I also work with clients further afield, sometimes in person and sometimes solely by telephone and email. 

Find out more about me by clicking here.

What I do

I design and deliver bespoke projects and training workshops tailored to your business’ specific needs.
I use my wealth of experience as a Chartered Engineer with a background in Manufacturing Engineering, Operations Management and Lean Manufacturing to work with your staff to help you achieve your business objectives.
Before a project or training programme commences I carry out an initial consultation to determine your business’ exact needs. This consultation is free and without obligation.

Learn more about the services I offer, click here.

Results I achieve

Results from my projects have included:

  • Improvement of on time in full delivery performance from 21% to 98% in six months.

  • £100k savings from prevention of down-time delays.

  • 20% reduction in administration time.

  • Increasing the profit per person by 60%.

  • Improvement of supply chain league position from bottom five to the top position.

Click here to read what some of my clients think about working with me.

Free OTIF improvement guide

Download our free OTIF improvement report

If this is your first time to this website then please download our free on time delivery improvement report, titled 'You're Late!!!'.

It covers seven common failures that stop businesses from doing an excellent job of delivering their products and services on time.

Enter your email address into the box below* and we'll email you the link. As a bonus we will also send you periodic emails with ideas that you can use to improve your business' performance.

If you have any questions or queries about this website or the services I offer, then please contact me using the details below.


Giles Johnston

Chartered Engineer, Consultant and Author of 'Making MRP Work' and 'Business Process Re-engineering'. | 07738 466 724

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